New boiler
Old for new, including the flue, the condensate and making good where the last one sat.
The three things South Liverpool houses actually ring about, done by an engineer who trained on them at British Gas.
Most calls are the same handful of faults: no hot water but heating fine, pressure dropping every few days, a boiler locking out and showing a code, or a pump that has stopped.
A former British Gas engineer has seen every one of them on every make. The point of the diagnosis is to avoid replacing a part that was never the problem.
A full system, or an old one replaced, installed by the same person who will come back if anything needs adjusting.
Old for new, including the flue, the condensate and making good where the last one sat.
Boiler, pipework, radiators and controls, put in as one job rather than three visits from three trades.
Added, moved, swapped for a bigger one, or taken off for decorating.
Thermostats, timers and valves, so the system actually does what the dial says.
A burst pipe is not a job that waits for a diary slot, and it is the one where a local number beats a national booking line by hours.
Alongside it: leaking radiators and valves, tanks, cylinders, overflows and the general plumbing that comes with older housing.
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